One Way Taxi (“we,” “our,” or “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website https://onewaytaxi.com/ or book our services.

I. Information We Collect

We may collect the following details when you interact with us:

• Name, phone number, and email address (when you fill the contact/booking form).

• Pickup and drop location, travel details, and preferences.

• Payment information (processed securely via trusted payment gateways).

• Technical information (IP address, browser type, cookies) to improve website performance.

II. How We Use Your Information

We use your personal data to:

• Confirm and manage your taxi bookings.

• Contact you regarding your trip, updates, or support.

• Send important service-related communications.

• Improve our services and customer experience.

• Comply with legal and security requirements.

III. Communication Consent

By submitting our contact or booking form, you agree that:

✅ “I agree to the Terms of Use and Privacy Policy.”
✅ “I agree to receive messages, emails, RCS, and updates to my mobile number or email.”

You may opt out of promotional communications anytime by contacting us.

IV. Data Protection

• We do not sell or share your personal data with third parties, except for trusted partners (drivers, payment processors) required to complete your booking.

• All data is stored securely and used only for the stated purposes.

V. Cookies

We use cookies to enhance your browsing experience and track website analytics. You may disable cookies in your browser settings, but some features may not function properly.

VI. Location

By registering on the One Way Taxi mobile application, the driver agrees to allow location tracking after manually clicking on “Go-Online” to receive business benefits and trip opportunities from One Way Taxi.

VII. No Refund Policy

We do not offer refunds for our taxi services. Once a booking is made, no refunds will be provided, regardless of the circumstances.

VIII. No Cancellation Policy

Drivers can cancel a trip; however, after accepting a trip, cancellation charges will be applied.

IX. Delete Account

The following applies to users of the “One Way Taxi” app:

If you wish to delete your account, please contact the administrator for assistance.
📞 Contact No: +91 96264 69646
📧 Email: contactonewaytaxi@gmail.com

X. Third-Party Links

Our website may contain links to third-party sites (e.g., Google Maps). We are not responsible for their privacy practices.

XI. Your Rights

You have the right to:

• Request access to the data we hold about you.

• Correct or update your personal information.

• Request deletion of your data (subject to legal requirements).

XII. Contact Us

If you have any questions regarding this Privacy Policy, you can reach us at:

📧 Email: contactonewaytaxi@gmail.com
📞 Phone: +91 96264 69646
🏢 Address: Selliyamman Nadar, 4/60, Swarnapuri, Mettupatti, Salem, Tamil Nadu – 636111